Customer Support Embroidery
SUN – Service Unlimited, the most comprehensive range of services on the market
Your satisfaction is our primary objective. This means that, even years after your purchase, you can achieve maximum quality and production with your machines. That's why we offer you a comprehensive range of services. This extends from installation to training and through to inspections of your machines by our embroidery specialists. We are always there for you to provide advice and assistance with your daily challenges.
Conversion Kits
Make your shuttle embroidery machines state-of-the-art
Installation
Proper installation secures best running characteristics
Customer Training
Customer Training provides security for your plant
Troubleshooting
Knowing what to do - and doing it
Expertise
Going that little bit further
Original Parts
Oerlikon Saurer Customer Support – the strong partner at your side
Contacts
Hereafter, you find your personal contacts concerning our After-Sales Service
Where required, our employees also have access to the Oerlikon Saurer's wealth of experience which stretches back more than 150 years. We would like to share this knowledge and experience with you. This is why we always strive for comprehensive solutions. For example, when we offer you a set of modification parts, the offer includes not only the original parts but also installation, commissioning, instruction/training and a warranty. This holistic approach to support is something only we offer, and that is what gives you a great advantage. Moreover, in order to provide support quickly and locally, we maintain service centres and original parts warehouses around the world. Here you can find a list of our global network of sales and service centres. |
For detailed information please contact us directly: Customer Support